Last updated: 18 August 2026

This Privacy Policy explains how Dimension N collects, uses, stores and protects personal data when you visit dimensionn.com, contact us, submit a project request, subscribe to our newsletter or otherwise communicate with us.

Dimension N is the trading brand of Dimension (N) Multimedia FZE, a sole establishment licensed in the UAE under trade licence number RAKIA72FZ301102472, issued by RAKIA/RAKEZ, since 2010.

For the personal data described in this Privacy Policy, Dimension N generally acts as the data controller.

Information you provide

We may collect information that you voluntarily provide, including:

• Your name
• Company or organisation name
• Email address
• Telephone number
• Service requirements
• Project objectives, requirements, budget or expected timeline
• Messages, correspondence and supporting documents
• Newsletter subscription and consent preferences
• Any other information you choose to provide

Please do not submit passwords, payment-card information, government identification documents, medical information or other sensitive personal data through our general inquiry forms unless we have specifically requested it through an appropriate secure channel.

Information collected automatically

When analytics or similar technologies are enabled, we may collect:

• IP address or an abbreviated version of it
• Browser and device type
• Operating system
• Approximate location derived from IP address
• Referring website
• Pages viewed
• Time spent on the website
• Links and buttons used
• Cookie identifiers and consent preferences
• Technical, security and diagnostic information

More information is available in our Cookie Policy.

Information obtained from other sources

We may receive information from publicly available business sources, referrals, professional networking platforms, existing clients, service providers or business partners where permitted by law.

We may process personal data to:

• Respond to inquiries and project requests
• Understand your requirements and prepare proposals
• Communicate about potential or active engagements
• Deliver contracted services
• Provide client support
• Operate, secure and improve our website
• Prevent spam, fraud, misuse and security incidents
• Measure website usage and campaign performance
• Send newsletters or marketing communications where you have consented
• Maintain business and accounting records
• Establish, exercise or defend legal claims
• Comply with legal, regulatory and contractual obligations

We process personal data with consent or under another lawful basis permitted by applicable law, including taking steps at your request before entering a contract, performing a contract, protecting legitimate business and security interests, and complying with legal obligations.

We will send newsletters and promotional communications only where you have subscribed or where another lawful basis permits us to do so.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting hello@dimensionn.com.

Withdrawing consent does not affect processing that occurred lawfully before the withdrawal. We may retain a limited suppression record to ensure that we respect your unsubscribe request.

We may use cookies and similar technologies to operate the website, remember your preferences, understand website performance and measure marketing activity.

Non-essential analytics or advertising technologies will be controlled through the website’s cookie-consent mechanism where required. You can review or change your choices through the Cookie Settings link.

Please read our Cookie Policy for further information.

We do not sell personal data.

We may share limited personal data with trusted service providers where reasonably necessary, including:

• Website hosting and infrastructure providers
• Business email and communication providers
• Analytics and performance-measurement providers
• Customer relationship and project-management systems
• Cybersecurity, backup and technical-support providers
• Professional advisers, including accountants, auditors and legal advisers
• Specialist delivery partners or subcontractors involved in a requested service
• Government, regulatory or law-enforcement authorities where legally required

Service providers and delivery partners are expected to process personal data only for authorized purposes and subject to appropriate confidentiality and security obligations.

Where a specialist partner needs access to identifiable project information, we will limit the information shared to what is reasonably necessary for the engagement.

Some service providers may process or store data outside the UAE.

Where personal data is transferred internationally, we will take reasonable measures required by applicable law to ensure that the information receives an appropriate level of protection. These measures may include contractual safeguards, approved transfer mechanisms or transfers to jurisdictions recognized as providing adequate protection.

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Generally:

• Unconverted business inquiries may be retained for up to 24 months after the last meaningful communication.
• Newsletter data is retained until you unsubscribe or the newsletter service is discontinued.
• Client and transaction records are retained for the period required by contract, accounting, tax and other applicable laws.
• Security and technical logs are retained for a limited period appropriate to their purpose.
• Information required for legal claims or dispute resolution may be retained until the relevant limitation period expires.

We may retain anonymized information that can no longer reasonably identify an individual.

We use reasonable administrative, organisational and technical safeguards designed to protect personal data from unauthorized access, loss, alteration, misuse or disclosure.

However, no website, email transmission or electronic-storage system can be guaranteed to be completely secure. You should avoid sending highly confidential or sensitive information through ordinary email or general website forms.

Subject to applicable law and any lawful exceptions, you may have the right to:

• Obtain information about how your personal data is processed
• Request access to or a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data
• Request restriction or cessation of processing
• Object to certain processing
• Withdraw consent
• Request transfer of eligible personal data
• Object to decisions based solely on automated processing
• Submit a complaint to the relevant data-protection authority

We do not currently use website-submitted personal data to make decisions that produce legal or similarly significant effects solely through automated processing.

To exercise a privacy right, contact hello@dimensionn.com. We may need to verify your identity before completing the request.

Our website and services are directed toward businesses and adults. They are not designed for children, and we do not knowingly collect personal data from children through the website.

If you believe that a child has provided personal data to us, contact us so that we can investigate and take appropriate action.

Our website may contain links to third-party websites or platforms. We do not control their privacy practices. You should review the privacy policies of those third parties before providing personal information.

We may update this Privacy Policy to reflect changes to our services, technologies or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate additional notice.

For questions, privacy requests or complaints, contact:

Dimension N
Legal name: Dimension (N) Multimedia FZE
RAKEZ Compass Centre
Al Shohada Road, Al Hamra Industrial Zone-FZ
Ras Al Khaimah, UAE

Email: hello@dimensionn.com
Telephone: +971 50 749 4594